The table below outlines supported environments and technical requirements for using this platform successfully.
Supported Devices
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- PC desktop or laptop
- Macbook
- Chromebook (min 4G RAM)
- 5th gen iPad or later (limited functionality; laptop preferred)
- iPhone 6S or later (limited functionality; laptop preferred)
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Supported Browsers
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- Chrome
- Mozilla Firefox
- Safari (always use Safari with iPads or iPhones)
- NOT SUPPORTED: Microsoft Internet Explorer, Microsoft Edge
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Power / Battery Requirements
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- Ensure device is plugged in or fully charged; video applications drain battery power quickly.
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Device / User Requirements
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- Each participant should be on a unique device; platform is optimized for the ratio of one user per device.
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Audio / Video Requirements
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- First-time users must click to “Allow” the platform to access the device’s camera and microphone.
- Device must have a camera.
- Device must have a microphone and speaker.
- Audio headset w/built-in microphone is not necessary, but highly recommended; headset required when multiple users are in the same room (e.g. in a classroom). A headset eliminates issues with feedback or echo.
- Other video platforms (zoom, google meet, etc...) must be closed before connecting.
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Software Requirements
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- Platform operates entirely in the browser and does not require software to be downloaded to the user’s device.
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Network / WiFi Requirements
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- Platform requires access to reliable, accessible WiFi, ethernet, or cellular data network; audio and video quality degrade in low-bandwidth environments.
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Security / Privacy / Passwords
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- Log ins and passwords are needed only for administrators and hosts on the platform, for purposes of creating and managing conversations.
- All other users simply enter an identifying name and location after clicking the conversation URL.
- Some schools have elaborate firewall configurations that may prohibit classrooms from transmitting audio and video over the platform; pre-testing will identify this issue.
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